What is real-time reference?
Chat reference in Washington State
Innovative chat reference services
Planning and implementing a new service
Choosing a software vendor
Going Virtual
Home Page

About This Workshop

Going Virtual was designed by Daria Cal and Mary Ross. It can be presented as a four-hour workshop, if delivered in person, or used for self-guided instruction. If presented as a workshop, it includes an agenda and a PowerPoint presentation.

For more information about scheduling this workshop, please contact:

Buff Hirko
Statewide Virtual Reference Project Coordinator
Washington State Library
bhirko@secstate.wa.gov
(360) 704-5206

"Your workshop was wonderful! I came thinking it [virtual reference]
would never work for us and left knowing it can!"

Beth Hudson, Walla Walla (WA) Public Library


Sponsored by the Statewide Virtual Reference Project, Washington State Library, a division of the Office of the Secretary of State.
Funded by the Institute of Museum and Library Services (IMLS) through the Library Services & Technology Act (LSTA).
Last Revised: 24-Jun-2004